Our Proven Process

Rather than a linear process, this is a cyclical procedure as we continue to optimize our services to better support your requirements. We don’t believe in one-size fits all. As a mission-driven, value based, professional IT boutique consulting firm we believe that our clients deserve the best solutions to meet their unique needs. We ensure that we provide the best managed services and solutions available in Canada.

Audit

An IT audit is essential to understanding your organisational risks.

See how Cantatus’ audit process works

Audit

Cantatus’ IT audit helps organisations understand their key technology risks and how well they are
mitigating and controlling those risks. This is the first stage in our 3-step methodology and will entail a
complete analysis of your information technology infrastructure, applications, data use and
management, policies, procedures and operational processes.

Secure

After your risks have been discovered we work to secure your IT infrastructure.

Learn more on how Cantatus secures your organisation

Secure

Once your organisational risks have been discovered we will work with you to create an in-depth
technology action plan, this is the second stage of our methodology. We consider your unique
organisational practices, your main areas of concern and how your technology stack can aid in achieving
your organisation’s mission. Based on your priority list we will then execute an effective cleanup of
existing issues and implement industry-trusted solutions to remediate any and all risks.

Manage

Our fully managed IT services take the burden of IT off your organisation

See how Cantatus can help you

Manage

This is the final stage in your journey toward a strong IT posture. Our fully managed IT services take the
burden of IT off your organisation allowing you to focus on your mission. We take the very best IT
solutions available, combine them with our in-house experts, to deliver a multi-layered, proactive plan
designed to keep your organisation protected. We believe in the ongoing improvement of processes
which is why we schedule cadence meetings according to your needs, whether this is weekly, biweekly,
monthly, or quarterly we are there every step of the way.

Testimonials

"They've been incredibly patient"

We've been working with Cantatus for quite a long time, and built a lot of trust as a result. They've been incredibly patient...and they always look at the bigger picture of how our reporting contributes to the success of the organization

Ellen Powell
Director of Finance
Semiahmoo House Society

"They are not only coaches for better business practices but also down to earth"

Cantatus offers a very goal oriented. They are not only coaches for better business practices but also down to earth, personable and genuinely concerned about our well being. There is a real sense of security working with them. Arian and his team are knowledgeable and professional. I’m always amazed how quickly they deduce our issues and solve them on the spot. Its like they have an IT solutions handbook that no one else has access to.

Ramona Lehnert
Wine Cellar Depot

"They have taken the time to listen to our specific not-for-profit"

Cantatus takes a very organization-centred approach in their work. They have taken the time to listen to our specific not-for-profit organizational needs and respond to them

Doug Tennant
Past President BCCEO Network, CEO
UNITI

“They are there to solve any problem we have.”

Cantatus helped us with the setup of everything IT – from printers to antivirus, they are there to solve any problem we have. They give unique recommendations tailored to our business needs.

Carry Tse
Black & Lee Tuxedo

“They are consistent and thorough.”

Cantatus spends time explaining and educating us so we are not at the IT expert’s mercy. They are consistent and thorough. I no longer have to worry about the day to day managing of our IT systems.

Marla Reed
Executive Director
Dawson Creek Society for Community Living

“They have the type of sector-specific knowledge that comes from years of experience.”

They have genuine enthusiasm for non-profits and our mission and have the type of sector-specific knowledge that comes from years of experience providing technical insight. We really appreciate their expertise as we streamline and bring greater insight and efficiency to our organization.

Yan-Yan Lee
Senior Finance Director
RMHC BC & Yukon

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Benefits

24/7 monitoring
Managed desktops and servers
Cybersecurity
Active Threat Hunting
Managed Backup & Disaster Recovery
Cloud Migration & Integration
Hardware Procurement
VoIP Phones

24/7 monitoring

Our IT & Managed Services plans provide a rock-solid foundation and include 24/7 monitoring & maintenance to ensure every aspect of your organisation technology works like it’s supposed to.
Our state-of-the-art tool monitors your critical systems every few minutes. Whenever it finds a problem, it alerts our network operations center, showing the exact nature of the problem. Our system will monitor network traffic flow, switching, routing, and firewall devices and much more. We will be alerted to the issues before they become a disruption to your organisation

Managed desktops and servers

Managed Desktops plans allow organisation owners to skip the typical day-to-day maintenance required to keep employees’ computers working right. That’s because their technical support provider handles everything for them, whether it pertains to the hardware components, peripheral devices, operating systems, software apps, or cybersecurity tools.
Cantatus Systems’ Managed Servers plans provide an array of features including cloud hosting, virtualization, 24/7 monitoring, and much more, all of which improve the security, reliability, and performance of your network’s main engine. Most importantly, you’ll never go through the prolonged downtime events that can sometimes cripple companies and confound customers.

Cybersecurity

95% of cybersecurity breaches are caused by human error. Train and test your employees using our CyberSecure™ platform.
Features:
- 150+ training videos based on the latest cyber attacks, scams and phishing attempts
- Constant dark web scanning to monitor if there have been any password breaches
- Simulated phishing attacks tailored to your organisation
- Mini-quizzes to test your employee’s knowledge
- A company wide scoreboard so that managers can track employee’s progress
- Your own personal dashboard to monitor your progress
- Upload your company policies and require employees to acknowledge them
- Setup a disaster recovery plan
- Track security incidents

Active Threat Hunting

Active threat hunting vs threat detection: Threat detection is a somewhat passive approach to monitoring data and systems for potential security issues, but it’s still a necessity and can aid a threat hunter. Proactive cyber threat hunting tactics have evolved to use new threat intelligence on previously collected data to identify and categorize potential threats in advance of attack.
We go beyond implementing a simple antivirus software. We employ industry renowned tools to actively seek out threats before they have the chance to infiltrate your network.

Managed Backup & Disaster Recovery

Data availability is critical to the survival of your organisation, so keeping it securely backed up and easy to access is of paramount importance. Hotsite Back-Up™ is our intuitive application that automatically backs up any files you specify, at any frequency you designate, and sends them to our secure data center in Dallas before replicating them at our backup site in London.
And since organisations hit by storms, floods, fires, or thefts so often have to close up shop, it’s imperative for your organisation to have a robust recovery plan in place, too. Cantatus’ experts will make restoring your sensitive customer information, proposals, business plans, financials records and accounting data possible with just a click of the mouse.

Cloud Migration & Integration

Cloud migration is the process of moving applications, data, and other components hosted on servers inside an organisation to a cloud-based infrastructure – it ensures the security of your data and reduces the risk of a breach.
Our cloud migration solutions enable your organisation to reduce physical resource requirements, expenditures and increase productivity. With proven methodologies and approaches, our services will help you build suitable solutions for your organisation needs.

Hardware Procurement

We partner with global brands to deliver an all-in-one solution that works for your organisation. Your team deserves the best technology so that they can work the best they can! You can rely on us to provide the best tools and equipment your team needs so that you never have to face anymore downtime.

VoIP Phones

The typical organisation telephone system involves a significant amount of time and energy spent on installing it, managing it, and keeping it maintained with the help of your local phone company. This causes aggravation that most organisations can do without, which is where VoIP systems come in and simplify things
Cantatus VoIP systems are just another software app to add to your existing network that happens to have a telephony component that connects calls right over the Internet. They’re easy to install, require minimal additional hardware, and need only web browsers to enjoy crystal-clear calls, an array of features, and huge savings over traditional landline systems.