Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, telephones are still used to communicate with important business stakeholders. And for many organizations, determining whether to use internet phones or legacy systems remains a concern.

What does the lifespan of a business phone system look like?

Tweak your mindset to achieve success on the cloud
The cloud is not like some magic beans that’ll sprout sky-high stalks overnight and lead you to a castle full of riches. Don’t be misled by shiny words such as “increased productivity” and “collaboration” — your organization won’t realize these benefits unless everyone actually puts in the work to make the cloud work. If you want to use the cloud successfully, you might have to change your mind about a thing or two before you migrate to the cloud.

Smartphone browsers now support biometrics
Google Chrome and Mozilla Firefox Lite support web-based biometric authentication. The leading mobile browsers now allow users to sign in to online profiles through fingerprint scanners, facial recognition, and the like. What’s more, online biometric authentication through these browsers requires no additional software.

Keeping Facebook and Twitter safe from hackers
Keep your guard up! Pranksters, malicious attackers, and hackers come in different forms, but they are all after your online privacy and security — especially on social media. There are several things you can do to protect your Facebook and Twitter accounts.

Successful cloud migration for unified communications
There are several benefits to migrating your unified communications (UC) to the cloud. These include better business agility, disaster recovery, greater mobility, increased efficiency and reliability, and better customization, just to name a few. To ensure that cloud migration is successful, your organization needs to do the following.

Gmail strengthens anti-phishing features
Phishing is a social engineering attack that never grows old. In fact, cybercriminals know that it’s still easier to trick people into giving away their personal information or clicking a malicious link than to break through several layers of protection.

Is your Office 365 environment secure?
Microsoft’s Office 365 is one of the most powerful business productivity tools today. This cloud-hosted suite lets users work anywhere and collaborate easily. Although it’s undoubtedly useful, Office 365 may present a few security challenges that businesses must address.

Human cloud: the workforce of the future
Companies are increasingly tapping into a virtual, on-demand workforce that’s proving to be a third-generation ecosystem for key talent. The human cloud offers a competitive advantage for startups and small- and medium-sized businesses (SMBs) by letting them outsource specialized skills and expertise globally.

A primer on watering hole attacks
Cyberattacks come in many different forms, with new methods being developed all the time. What’s bad is that personal information is now often stored online, be it through social media or through government and healthcare services — and these are juicy targets for criminals.

Improve communication by dealing with VoIP issues
Voice over Internet Protocol (VoIP) phone systems are cheaper and more efficient than regular phones and businesses are jumping on board. However, transitioning without a plan can cause a range of issues that many business owners never expected. Here are a few you should keep in mind.

What Office Delve does for Office 365 users
Office 365 is a cloud-based productivity suite that is popular with small- to medium-sized businesses (SMBs). It’s offered in a wide variety of subscription plans, making it even more popular among businesses. To deal with users’ concerns with storing/accessing data within Office 365, Microsoft has released Office Delve.

What is a web host?
Businesses need to have an online presence these days, and that usually starts with having a website. But to access your website on the internet, you need to partner with a web host. This blog post breaks down the basics of a web host and the two most common types of hosting.