Resources

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Why your business should start recording business calls

Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations.

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Essential criteria for selecting a VoIP headset

In today’s workplace, clear and effective communication is essential, especially for teams using Voice over Internet Protocol (VoIP) systems. Whether you’re handling customer calls, participating in virtual meetings, or collaborating with colleagues, the right VoIP headset can make a significant difference in your experience.

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VoIP optimization tips for Microsoft Teams

Microsoft Teams is a business essential these days, the tool of choice for seamless communication among organizations of all sizes. However, VoIP calls on the platform can occasionally face challenges such as missing sound or lag, disrupting productivity.

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VoIP QoS: A quick guide to improve VoIP call quality

If you’re noticing issues such as dropped calls or poor audio quality with your VoIP setup, you’re not alone. While VoIP phone systems offer many benefits, they don’t always deliver flawless performance. Fortunately, VoIP quality of service (QoS) can help resolve these issues.

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What are the differences between proprietary and open-source VoIP?

VoIP, or Voice over Internet Protocol, has revolutionized communication by allowing businesses to make and receive phone calls over the internet. In this blog post, we will discuss the advantages and disadvantages of two types of VoIP — proprietary and open source — as well as factors to consider when choosing the best VoIP solution […]

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Red flags that signal a possible VoIP hack

Voice over Internet Protocol (VoIP) systems are a convenient and cost-effective solution for businesses, but they also present unique security challenges. A successful hack can have serious consequences, from financial loss to compromised client information.

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The complete guide to business phones in 2024

In 2024, choosing the right phone system is more important than ever to stay ahead of the competition. This comprehensive guide will walk you through the latest business phone system advancements, including Voice over Internet Protocol (VoIP), which has become the preferred choice for companies looking to enhance their communication strategies.

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Boost your business with these VoIP services

As traditional phone systems become obsolete, businesses are turning to more innovative communications solutions. Voice over Internet Protocol (VoIP) services offer a novel and flexible alternative, providing advanced capabilities that can significantly improve your operations.

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Navigating a successful UC cloud migration: 5 Crucial steps

Transitioning your unified communications (UC) system to the cloud is a strategic move that can significantly enhance business operations. However, this complex process demands careful planning and execution. Here are five essential steps to guide you toward a seamless cloud migration.

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Key considerations in selecting the ideal small-business VoIP system

Effective communication is vital for any business’s success, and Voice over Internet Protocol (VoIP) systems are transforming how companies handle their communication needs. Choosing the right VoIP system for your small business can result in substantial cost savings, greater flexibility, and enhanced scalability.

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Navigating the new age of business phone systems

In the past, business phone systems were synonymous with bulky hardware, complicated wiring, and limited features. These traditional systems anchored companies to their desks and imposed hefty maintenance costs. However, the rise of new technologies has revolutionized business communication.

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