Resources

Microsoft Office is one of the most popular productivity suites for businesses. Over the years, Microsoft has released several versions of the product, all of which were designed to target different users or update outdated features. Two of the suite’s latest iterations, Office 365 and Microsoft Office 2019, contain many of the same standard applications, […]

Cloud computing has become a staple in business strategy and IT architecture over the past couple of years. The functions and benefits of using the cloud let businesses seek to adopt new business models, obtain valuable insights from massive amounts of data, manage workloads, and gain competitive advantage.

Smartphones have become such a vital component of the modern lifestyle to the point that we are always glued to them. And as our time with our gadgets increases, the need to recharge them while we’re on the go also increases. When you’re nowhere near your charger and your juice runs out, that public charging […]

According to an AT&T study, more than 70% of business phone calls in the US are placed on hold for an average of 45 to 60 seconds each. While organizations try to minimize hold times, sometimes there’s nothing you can do except put the caller on hold while you transfer them to the correct department.

We all undeniably have hectic schedules, and they’re made even worse with unorganized meetings, impromptu playdates, and unscheduled yoga classes. To move or cancel appointments, your clients would generally have to pick up the phone and call someone, which can be a drag.

Small- and medium-sized businesses are often tempted to relegate their search engine optimization (SEO) analyses to the free reports offered by online platforms like WordPress and Google Analytics. Unfortunately, those reports rarely provide the details you need to make improvements.

Although a ransomware attack may seem targeted, you’re not the only one who’s been infected. Ransomware is spreading at an alarming rate, and the further it goes, the more resources are allocated to fighting it. If your data is held hostage, refer to this list of free decryptors you can use.

Google recently made changes to its search tools to prioritize mobile searches over web searches. Why has Google done this and what does this mean for businesses and users? Get the answers by reading on. Google search works by using ‘bots.’ These bots are responsible for trawling through the web and sorting and categorizing websites […]

Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, telephones are still used to communicate with important business stakeholders. And for many organizations, determining whether to use internet phones or legacy systems remains a concern.

The cloud is not like some magic beans that’ll sprout sky-high stalks overnight and lead you to a castle full of riches. Don’t be misled by shiny words such as “increased productivity” and “collaboration” — your organization won’t realize these benefits unless everyone actually puts in the work to make the cloud work. If you want to use the cloud successfully, you might have to change your mind about a thing or two before you migrate to the cloud.

Google Chrome and Mozilla Firefox Lite support web-based biometric authentication. The leading mobile browsers now allow users to sign in to online profiles through fingerprint scanners, facial recognition, and the like. What’s more, online biometric authentication through these browsers requires no additional software.

Keep your guard up! Pranksters, malicious attackers, and hackers come in different forms, but they are all after your online privacy and security — especially on social media. There are several things you can do to protect your Facebook and Twitter accounts.