Resources

Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization’s VoIP network and how can businesses prevent or minimize the risk of this type of fraud? Let’s take a closer look.

Small- to medium-sized business owners or managers deal with many different tasks from day to day. Having to do many things at once can be tough, but Google Tasks can help. This app can make accomplishing everything on your to-do list simple and easy.

Microsoft’s Office 365 is continually gaining popularity with the growing number of businesses implementing this cloud-based version of Office. However, before you follow suit, you should be aware of five potential problems that can cause the entire process to fail.

It’s almost impossible to run a business today without using some type of cloud technology. But despite its pervasiveness, many business owners are unsure about which solutions will benefit their organization most. In our experience, there are six categories you should focus on first.

As businesses have become more reliant on digital technology for day-to-day operations, they’ve also become a favorite target of internet threats. If you want to protect your organization from cyberattacks, make sure your security is clear of the following flaws.

Voice over Internet Protocol (VoIP)  has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service, or QoS. What is QoS? VoIP providers and […]

People often have dozens of tabs open in their web browsers to access services that help them with work or catch up on social media. As a result, it’s difficult to keep track of all of them and get the information you need. Office 365 Groups solves this problem with Connectors, a new feature that […]

The internet isn’t for the naive. It’s a wild place populated by dangerous creatures like malware, scams, and hackers. And as any business owner today would know, data is everything. If you or your employees browse the net unprotected, this valuable resource is threatened by cyberattacks.

The internet is not such a bad place to be in — for as long as website owners do their share in keeping it safe for their visitors. Here are three tips to do exactly just that.

Do you need to reevaluate your approach to email? We’ve collected our favorite productivity hacks for Gmail so you can make email work for you again, freeing up valuable time that you can use for running your business. #1. Customize your email address and harness filters Did you know that Gmail lets you customize your […]

As a business owner, you know how important it is to attend to your holiday customers. To ensure customer satisfaction, optimize the use of your VoIP system. Here’s how to do just that. Check your VoIP equipment Sometimes, problems with VoIP don’t have anything to do with your service provider or even the underlying servers […]

Microsoft Office 2019 is a popular and top-selling productivity suite. A one-time purchase gives you access to an array of applications that you can use to create and edit documents, spreadsheets, and presentations for school or work. While the program is easy to use, there are times when people need help.