Customer data offers an insight into information such as customer demographics, behavior, and preferences, enabling businesses to create quality products and positive experiences that will cater to their client base. But it’s not enough for a business to collect customer data — it must collect data that is useful and relevant.

The best practices in collecting customer data

Free up disk space on your PC with Disk Cleanup
Hard disk drive capacities are increasing exponentially over time, yet somehow they always seem to fill up. This rings even more true for solid-state drives, which cost more but offer less storage space than conventional mechanical hard disks. If you’re brushing against your PC’s maximum storage capacity, using Disk Cleanup should help you free up […]

Signs you have weak enterprise security
As cyberthreats become more sophisticated, many businesses need to prioritize cybersecurity more than ever. But are you sure that your security measures are keeping your enterprise IT assets safe? Here are five signs that they may not be effective. Open wireless networks With just one main internet line and a couple of wireless routers, an […]

Things to look for when buying a Wi-Fi router
A strong network enables your business to surf the web and access cloud productivity apps. Behind these networks are Wi-Fi routers that keep your devices connected to the internet. While there are many more components involved in setting up a strong network, your choice of router can make a huge difference.

VoIP theft of service: What you need to know
Theft of service is the most common type of fraud that impacts Voice over Internet Protocol (VoIP) phone systems. Let’s take a closer look at how it affects VoIP networks and how your organization can prevent or minimize the risk of this type of fraud.

Microsoft Excel: An essential upgrade
Businesses use Microsoft Excel for many purposes, including creating formulas, planning budgets, recording expenditures, and more. A spreadsheet can handle limitless amounts of information, making it an extremely useful tool for storing and analyzing data such as text and numbers.

How robust dashboards can help your business
A dashboard is a business intelligence tool that displays metrics and key performance indicators (KPI) for organizations. Dashboards provide you an overall view of how your business is performing. Here are some uses of dashboards in real-life business situations.

Improve your Windows 10 experience with these features
Windows is the most popular operating system in history, but despite its popularity, many users still do not know about all of its functionalities. Here are some Windows 10 features from the latest update that you might have missed. Night light This feature lets you reduce the amount of blue light emitted from your screen, […]

Don’t be a victim of juice jacking
Smartphones have become an indispensable tool for most of us. We use them for a wide range of activities, from gaming to checking social media to accessing work apps. Because of heavy use, our smartphones may sometimes run out of battery. When that happens and you’re out in public with no access to your charger, […]

Data storage: HDD and SSD defined
When purchasing new computers, buyers used to have limited choices when it came to what kind of storage they got with their laptop or desktop PCs. But nowadays you can configure your system with either traditional hard disk drives (HDDs), increasingly common solid state drives (SSDs), or in some cases both.

Engaging on-hold messages via VoIP
When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can […]

Is your web browser safe enough?
Web browsers are gateways to the internet, which is why you should care about how they transmit and store sensitive information. In an era where too much security is never enough, you need your browser to also have built-in cybersecurity features. But which web browser is the safest? Read on.