Although Voice over Internet Protocol (VoIP) systems are more dependable than traditional landlines, there’s always a chance of downtime since the whole network is connected to the internet. If your internet connection fails, so does your business phone service.

Tips to minimize VoIP downtime and increase productivity

Improve hybrid work with these new Microsoft 365 features
Today’s hybrid workplace poses many challenges, including maintaining employee productivity, streamlining communications, and facilitating collaboration. The good news is that Microsoft 365’s dynamic new features can help organizations overcome these problems.

Gmail productivity tips you should know
A study done by the McKinsey Global Institute found that employees spend an average of 13 hours every week checking their emails. You can bring that number down and spend more time focusing on essential tasks by trying these Gmail tips. Use keyboard shortcuts Keyboard shortcuts can help you go through your emails quickly.

Be prepared for disasters: Business continuity planning for SMBs
A major crisis can happen to any business, at any time, so it’s important to be prepared for when things go wrong. One way to do this is by creating a business continuity plan (BCP). In this blog post, we will discuss the importance of having a BCP and how it can help you keep […]

Microsoft Edge: 9 Most useful features
There are plenty of reasons why Microsoft Edge is a great choice for professionals: its speed, security, and compatibility with Microsoft Office make it an ideal choice for business users. If you’re one of those who prefer Edge over other browsers, you might find more reasons to like it when you realize that it can […]

Update your passwords now
If you’re like most people, you probably have passwords that are easy to remember or use the same one for multiple accounts. But by doing either of these, you could be putting yourself at risk to cyberattacks. To ensure the security of your online accounts, follow the latest password guidelines from the National Institute of […]

What is firmware and why is it important?
Securing your small business is a never-ending battle, but there are some steps you can take to make it a little bit easier. One of those steps is making sure your firmware is up to date. But what is firmware and why is it crucial to update it regularly? Read on to learn more.

What are the costs associated with owning a VoIP system?
Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication tools but without the expensive call rates of old landline telephones.

Streamline your schedule with Microsoft 365
Microsoft 365 is chock-full of features that can help businesses stay organized and connected. One of these is the ability to share calendars with co-workers. In this blog post, we will walk you through the steps in sharing calendars using Microsoft 365. What is Outlook? Outlook is a personal information manager from Microsoft, available as […]

What is single sign-on and why should you be using it
If you use multiple applications and accounts for work, you know how frustrating it can be to have to enter different usernames and passwords for each one. That’s where single sign-on comes in. What is single sign on? Single sign-on or SSO is an authentication method that lets users access several applications and websites with […]

Avoid these 5 common IT investment mistakes
Investing in new technology is a great way to drive business growth. For instance, purchasing new servers can boost your employees’ ability to multitask and their productivity, while subscribing to a project management solution can help everyone meet their deadlines.

Windows 11 update: New features you need to know about
On September 20, 2022, Microsoft released the first major update for Windows 11 in line with the operating system’s upcoming first anniversary. This free upgrade will make PCs more accessible, convenient, secure, and eco-friendly. Here are some features that come with the Windows 11 update.