Resources

Scam calls have become so common that many people avoid picking up their phones altogether. That puts businesses in a tough spot, as even legitimate calls get ignored. This article explains why customers hesitate to answer, the hidden costs for businesses, and practical steps you can take to rebuild trust and get your calls through.

Security should be a top priority on Windows PCs, but it doesn’t have to be complicated. This article outlines 10 practical ways to protect your devices from common threats, ensuring robust protection across the board. Use stronger passwords Passwords are often the first and easiest target for cybercriminals.

As our world becomes more digital, mobile security has never been more crucial. While passwords have traditionally served as the foundation of device protection, biometric authentication is redefining how we safeguard personal information. Using unique identifiers such as fingerprints or facial features, biometrics deliver stronger security and a smoother user experience, surpassing traditional passwords in […]

Discover essential best practices for effectively securing your mobile devices, from using strong passwords to using virtual private networks (VPNs) and keeping apps up to date. These simple steps can prevent costly data breaches and keep your company’s sensitive information safe from cybercriminals.

Mobile devices have become essential business tools, keeping employees connected and productive wherever they may be. However, if a mobile device is misplaced, stolen, or accessed by the wrong person, sensitive company data could be at risk. Below are practical steps to help secure your organization’s mobile devices.

Selecting the ideal communication system is essential for business collaboration. In this article, we dive into two popular options for modern communication: VoIP and VoLTE. We’ll explore the benefits, features, and differences between the two, helping you decide which technology is best suited to your company’s needs.

Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it.

As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.

Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams.

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VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions.

The global CrowdStrike outage in July 2024 served as a stark reminder of the fragility of our digital infrastructure. In response, Microsoft is undertaking a fundamental reinvention of its operating system with the Windows Resiliency Initiative. It’s a strategic overhaul designed to make sure Windows can withstand crises of similar scale and impact in the […]