AI (artificial intelligence) has come a long way from its early days of powering chatbots and automated emails. With Microsoft’s new Copilot Studio, the evolution continues through AI agents designed to function as digital coworkers that proactively manage tasks and offer smart solutions.

Increasing business efficiency with Microsoft 365 Copilot AI agents

How AI is changing workplace surveillance
Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated.

What developers should focus on to strengthen software security
A recent analysis of the most damaging software attacks revealed that many cybersecurity guides overlook critical protections, leaving systems exposed to threats. However, developers can adopt practical steps to enhance their defenses significantly.

The future is unified: UCaaS and CCaaS convergence for SMB success
The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers.

Windows 10 is nearing its end of life — here’s what you need to know
Microsoft will officially cease support for Windows 10 in October 2025, marking the end of an era for one of the most widely used operating systems. But there’s no need to worry just yet, you still have plenty of time to prepare. To help you navigate this transition, we’ve put together a straightforward guide to […]

How your web browser keeps you one step ahead of cyberthreats
When it comes to online safety, HTTPS (Hypertext Transfer Protocol Secure) is your first line of defense. In this article, we explore how HTTPS helps secure your connection to websites, prevent data theft, and build trust in the digital world. Whether you’re banking, shopping, or just reading the news, understanding how HTTPS works can help […]

What to prioritize when choosing computer hardware for your business
With an overwhelming number of options on the market, choosing the right computer hardware for your business can feel like a daunting task. The challenge is finding the perfect balance between cost and reliability without overspending on features you don’t need.

The state of ransomware in 2025: What businesses need to know
Ransomware has become a significant hazard to enterprises globally, with attackers evolving their methods to cause more disruption and demand higher payouts. For business owners and leaders, staying ahead of these threats is critical to protecting their organizations.

VoIP bandwidth requirements and tips for clear business calls
If you’re switching to Voice over Internet Protocol (VoIP), you might wonder if your internet bandwidth is up to the task. While VoIP doesn’t use as much data as you might think, it does require a consistent and reliable connection for smooth communication.

Harnessing the full potential of Microsoft Copilot
Microsoft Copilot and other AI tools are changing how people work, research, and create. But are you using these tools to their full potential? This guide provides tips to get the best results from Copilot, whether you’re summarizing information, drafting content, or creating AI-powered images.

Why your cloud costs are skyrocketing — and how to get them under control
Cloud computing offers scalability and flexibility, but many organizations are burdened with unexpectedly high expenses. Read this article to understand the root causes of these inflated costs, and learn effective cloud cost management in the process.

Overcoming Barriers to Digital Transformation in Non-Profits
Want help implementing what you’ve learned from the webinar?