Telephony
CRM, ERP, and accounting software go next-level when they’re integrated with your telecommunications platform.
Cantatus can help you connect all your systems and locations to globalize your enterprise
In today’s business parlance, Telephony refers to the use of the Internet to make and take calls instead of plain old telephone service (POTS) equipment. Since Internet calling is charged at lower rates than standard POTS lines, there is savings to be had by changing over to a more modern telephony solution.
Since employees make Internet calls using browser-based software, there are huge opportunities to integrate your phone system with not only your email, but with your Sage Intacct, Sage CRM, and Sage 300 platforms as well. The implications of that are clear: enhanced productivity and much easier inter-departmental collaborations.
Key features of a cutting-edge, integrated Telephony system:
- Advanced efficiency tools for inbound call center staff
- Access to rich data to make sales calls more personal
- Streamlined sales and customer service communications
- Digital conversation recordings between staff & customers
- Company-wide access to contacts & communication histories
How will a Cantatus Systems Telephony plan increase your users’ productivity?
By tying up all their communications and operations apps into one user-friendly solution. Get in touch today!
Schedule a FREE Assessment
