Service and Support Plus Strategy
Our company began to grow rapidly, we had made a significant investment in our web-procurement software, and we faced the challenge of integration with our financial systems. We knew that there was a risk of delayed or inaccurate orders because of the redundant data entry we were experiencing. We concluded that we had to retain a professional consultancy firm to assist with the integration our company required.
It was obvious from our first meeting with Cantatus that they were a team of dedicated professionals who were committed to our success. Their team listened carefully to our concerns and our goals, and assisted us in defining our unique business needs. We appreciated that Cantatus gave us options, and helped us to make the choice that best fit our business, our project growth, and our budget. Cantatus is very efficient at developing a self-tuning system, integrating our front-end sales with our back-end financial and operational systems. Stressing the importance of training our staff, Cantatus designed a training program, and ensured all of our key people were proficient with our new systems.
We continue to call on Cantatus for service and support and to help us strategize for the future. We are continuously impressed with their prompt attention and ‘no nonsense’ business and technical advice.
Spam-free and Virus-free Inboxes
Cantatus alerted us to an ever-increasing trend in companies of misuse of the internet and e-mail by staff during work hours. In order to assess whether this was a legitimate issue for our company, we accepted their offer to install a free test-server to monitor web surfing and e-mail activity. The results were surprising.
Just as Cantatus had predicted, we discovered that no business is completely protected from the biggest time wasting activities on the Internet: playing online games, checking online auctions, sending private e-mails, and conducting other non-work related activities. As a result, we decided to install the “Marshal Content Filtration Software” product permanently. An immediate benefit, we were able to decrease unnecessary internet traffic in our company by 50%.
We have found the Marshall software product to be quite user friendly. Not only does it help to protect unauthorized use of the internet during work hours by blocking access to unauthorized sites, but also allows our company to determine which sites can be visited and who has full and restricted access to the internet. The extensive reports it can generate and the information it provides has provided us with a great deal of control and flexibility. Working hand-in-hand with our Anti-Virus protection software, we have also been able to eliminate most junk mail, chain letters and attachments that have the potential to carry viruses.